Client Rights
How to Contact the Texas Behavioral Health Executive Council
You may contact our board, Texas Behavioral Health Executive Council, via:
Phone: 512-305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, Texas 78701
Website: https://bhec.texas.gov/contact-us/
Online contact form: https://bhec.texas.gov/contact-us/new-contact-form-page/
How to File a Board Complaint
Complaints must be submitted using the Council’s complaint form. The completed form can be emailed to:
or mailed to:
1801 Congress Avenue, Suite 7.300, Austin, Texas 78701.
Investigations/Complaints 24-hour line:
800-821-3205
How to Request Records
If you’d like a copy of your records, you must make the request in writing. You’ll be required to complete a Release of Information and submit a copy of your driver's license.
Records will be made available within 15 calendar days.
Please be aware that there’s a $40 fee for hard copies of records.
An alternative to requesting the entire record is to request a summary of counseling services received. There’s a $25 fee for a summary letter.